CH
CJH H
1 reviews | Active since Apr 2014
14 Feb 2024, 09:57
Mis-selling at it's best!
False advertising and mis-selling at it's best!! When I took out a new contract a few months ago, part of the agreement is that Showmax is included in my premium. That was part of the offering and the benefit of my contract. Now suddenly there is a new Showmax and I am now told I will have to pay extra for Showmax now as well as my full premium to DSTV. How does that make any sense? Why would I continue to pay you for something that you sold me on as included if it's no longer included? This is not legal and I think it's time this was exposed.
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Replies (1)DStv (MultiChoice)'s replyOfficial
14 Feb 2024, 10:01Hi CJH Honeywell,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply14 Feb 2024, 10:01
Official
Hi CJH Honeywell,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
