****ming old people with their insurance

Multichoice added insurance on my dad’s dstv account without his approval. Then they disconnected their services for not paying the funeral cover he didn’t request. I paid 580 for his compact that he is can’t watch because insurance matter is pending investigation. Everytime you call they charge you reconnect fee due to the outstanding amount of the insurance fee you didn’t ask for .

Imagine staying in the rural areas travelling to town for issues you didn’t cause.

The attitude from the team lead Zimkhitha when I called to ask to be resolved is beyond me .