sM
siviwe M
1 reviews | Active since Nov 2012
10 Jul 2024, 11:43
****ming.
I’ve been debited extra R99 every month for a Netflix that I’m not subscribe to. Called in for this to be corrected and I was assured for a refund within 48hours this happen in the month of May, June I experienced the same re logged the complain again I was assured that both these extra charges will be refunded till to date no refunds were made and I’m tired of keep on calling the useless call centre with my own airtime this needs to be resolved immediately. ***/i714
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
10 Jul 2024, 11:44Hi Siviwe,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply10 Jul 2024, 11:44
Official
Hi Siviwe,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
sM
siviwe M's updateReviewer Update
18 Jul 2024, 08:49Hi Im not sure if this matter was resolved but from what I see I still owe the same amount nothing was credited back.
sM
siviwe M's update18 Jul 2024, 08:49
Reviewer Update
Hi Im not sure if this matter was resolved but from what I see I still owe the same amount nothing was credited back.