Miltichoice is a ****

I am very disappointed and frustrated with the service I have received from DStv. I voluntarily deactivated my DStv account to avoid unnecessary disturbance during my children's school exam period. I then made a payment and my account was reactivated. A few days later, my account was deactivated again, and I was unable to access my services.

When I contacted the customer service team to resolve this issue, I was informed that I needed to provide a payment slip as proof of payment. Unfortunately, I had already discarded the slip, and they refused to assist me further.

I requested the statement of my account, which would provide the necessary proof of payment. However, despite numerous promises, I have yet to receive the statement.

I am extremely dissatisfied with the level of service I have received from DStv. The deactivation of my account even though i paid , the lack of assistance from the customer service team, and the unfulfilled promise to send me a statement are all unacceptable.