milking the ***

On Wednesday the 16 September i went to pay in 100 INTO my account at DStv.. later that night i phoned in to DStv to change my payment date to the 26 of September. i asked the lady howmuch i need to pay in to stay conected. the lady gave me ons amount to pay in in my billing date.. of which she clearly spesified.. she however never said anything about a pro Ratta amount to bë paid as ihad credit in my account.. in Friday morning my service was disconected nog my fault. i phoned in in Friday 3 times i May add asked the lady i spoke to, to downgrade my package to DStv family and give me the amount i needed to pay in.. she did that after about 14 min in the call with her.. the i phoned in again a hour later just to confirm the amount.. today (Saterday 19) i paid in the amount, i actually paid in a few rand more just to bë save.. i phoned in again today to reconnect my services.. they could nog even do that.. i asked to speak to a manager, i was put in hold for about 20 min..

still i have no dstv, still after asking to speak to a maneger or supervisor i just could not.. These People are highly unprofessional, nog trained at all and they just don't care about there clients anymore.. i have been a client of DStv for ever now.. But maybe it's time for change!!! Details smart card *** contact***