TM
Tshepiso M

1 reviews | Active since Jul 2018

24 Sept 2024, 07:44

Messing Credit Profile

Can you please remove my name as it mess up my credit profile I dont owe DPP its a 4th time Im raising this issue no one has contacted please its getting out of hand you have noted that I have missed payment for 24 months how is that possible is my DSTV I was paying i advance and when I stopped using it I called DSTV to deactivate. Please assist

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Sept 2024, 07:49
Official
Hi  Tshepiso, 

Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible. 

Kind regards, 
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Sept 2024, 17:10
Official
Hi  Tshepiso, 

We confirm that your DStv account was cancelled on 29 September 2022. Please note that a cancellation fee of R1531.80 was charged, as per our agreement.

To remove the Price Lock on your credit profile, you are required to settle the outstanding balance of R1531.80.

To resolve this matter, kindly settle the outstanding amount. For assistance or queries, email *** or contact our customer service team.

Best regards,
DStv: Hello Peter Team

Best regards,