Messed up service

On the 24th I called dstv have been trying to call from the 19th to reconnect my dstv to which I was tolf call the next day and have been getting that msg for 3 days until I was told to call back again finally on Sat you guys were up and running... I paid 1019.33 which was outstanding (mind you when i call the week before that I was told i owe 800 and odd rands) any ways it was reconnect almost immediately when I paid online... everything was fine until 12am Sunday morning... I then called later and we reconnected it... i paid 70 which it tot was very odd to pay... so today yes 3 days in a damn row I get an sms saying I owe 1400 i mean whaaaaat... you cant be serious right .. so I called to see if I can get help I get through to some unprofessional person gosh I cannot even began to explain how i felt... he says his greeting puts his headsets up and talks to god knows who I keep saying hello he comes back puts the headset down and greets again I'm like ok who's speaking then he keeps quite I mean really is this how you threat clients... I called now again to be told they don't understAnd why I have to pay that and will escalate to payments... I want my dstv reconnected I cant be paying so much this is ridiculous... i want help and I want it now