Messed up Price Lock

<p>I am so ****ed at the incompetence of multichoice and their multyiple applications and credit queries.</p> <p>I did a price lock application, i received a bunch of SMSs being told that my decoder is active, but i had not received any decoder, to make matters worse, i had to contact them to be told that my order is cancelled due to an error on the agent choosing a premium service for me, the goes my wifes birthday surprise, she thinks i forgot it, to hell for trusting them to deliver, with a billion* complaints on twitter, so much for customer care.</p> <p>Now they want to do another credit check above the one they have done, this is to have a negative impact on my ITC due to multiple enquiries.</p>