1 reviews | Active since Aug 2016
Messed up debit order System
im sooo inconvenienced and irritated , DSTV did not debit my account , when i called i was told there was insufficient money in my account ,though i insisted that the fault was with dstv.I offered to provide my banking statement to show that there was money in my account...they guy i spoke to said he will send me some form to fill but im still waiting, im now liable to pay a reconnection fee and must go que at shoprite or whatever to pay dstv which i now cannot afford( hence i have debit orders set on my pay day) im really inconvenienced
Dear Tshepiso Molefane,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Tshepiso Molefane,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Tshepiso Molefane,
Our records do indicate the debit order payment of R509.00 due on the 20.08.2018 came back unpaid on the 25.08.2018. If we did not debit your account kindly send us your recent bank statement, email to it *** and we will investigate accordingly.
Alternatively, to reconnect you can make a manual cash payment. To reconnect on the DStv Access package, kindly make a payment of R205.72. This amount will enable us service to run till the 19.09.2018.
The monthly subscription of R99.00 will be due for payment on the 20.09.2018.
Should you require further assistance, please do not hesitate to contact us send an email to *** .
Kind regards
Edward.
DStv Hello Peter Team.
Best regards,
Dear Tshepiso Molefane,
Our records do indicate the debit order payment of R509.00 due on the 20.08.2018 came back unpaid on the 25.08.2018. If we did not debit your account kindly send us your recent bank statement, email to it *** and we will investigate accordingly.
Alternatively, to reconnect you can make a manual cash payment. To reconnect on the DStv Access package, kindly make a payment of R205.72. This amount will enable us service to run till the 19.09.2018.
The monthly subscription of R99.00 will be due for payment on the 20.09.2018.
Should you require further assistance, please do not hesitate to contact us send an email to *** .
Kind regards
Edward.
DStv Hello Peter Team.
Best regards,