MV
Mario V

1 reviews | Active since Nov 2016

03 Nov 2016, 13:28

Messed around by DSTV ***4

<p>On the 31st I received an SMS from DStv: Please pay R408.17 before or on 02 November to stay entertained.PAID. Yesterday I received an SMS DStv: Avoid reconnection fees and pay R594.73 that's due today. PAID. Today I received this. DStv: We've suspended your services as we've not received a payment. Please pay R644.73 immediately & we'll reconnect you. </p> <p> </p> <p>Have the forgotten SA fiber is rolling out big and Netflix is cheap?</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Nov 2016, 14:54
Official

Dear Mario Veiga

We acknowledge receiving your query. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Nov 2016, 09:00
Official

Good Morning Mario Veiga

The payment of R594.73 is not reflecting on our end. Kindly send us your proof of payment in order for our finance team to trace your payment.

Please send us this required information to ***. You will receive the case reference number which we will need to trace your proof of payment.

Kindly reply with the case number as soon as you have received it so we can assist further.

Regards

Elna