RM
Refiloe M
1 reviews | Active since Jan 2025
19 Jan 2025, 09:59
****mers , I want my money back
Bad service ever, I am so ****ed off how the treat me. I paid my account on the 1st of Jan 2025 but on the 6th they disconnect it and said the payment is not reflecting so I had to send POP and was told that the matter will be resolved within 24hrs. Today is the 19th of January I still haven't received any help. They have my money but they making me a fool by giving me hundreds of references whenever I contact them. Every time when I contact them the agent will say " I am escalating this issue and I will mark it as urgent.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
19 Jan 2025, 10:01Hi Refiloe,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply19 Jan 2025, 10:01
Official
Hi Refiloe,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
RM
Refiloe M's updateReviewer Update
20 Jan 2025, 12:17- Still waiting for their "team to get back to me " I guess I will wait till Jesus comes back
RM
Refiloe M's update20 Jan 2025, 12:17
Reviewer Update
- Still waiting for their "team to get back to me " I guess I will wait till Jesus comes back