TM
Thabo M

1 reviews | Active since Jun 2020

18 Sept 2024, 10:32

****mers

I have been Dstv customer for many year in the of smart card. I was called and offered cardless decoder and promised that the other decoder will be canceled, I relaxed with hope that it's canceled, then I was called following year and sold explorer to me. I accepted the Explorer and I also asked about existing decoder they promised me it will be canceled, okay fine. Now I am telling them that my contract has expired they telling me that I have family, and 2 compact products. I feel like I am being ****med cause they did not keep their promise. The service sucks I don't want their services anymore.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Sept 2024, 10:43
Official
Hi Thabo, 

Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible. 

Kind regards, 
DStv: Hello Peter Team