JT
Jim T

1 reviews | Active since Aug 2020

24 Jun 2023, 11:04

****mers

Nomathamsaqa, say she can't help me but why answer the call and her manager can't come to the phone for an hour. I called to have a price lock with them and every month they take more money worse this month they say I activated some decoder and they force me to pay for it...

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Jun 2023, 11:23
Official
Hi Jim, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
JT
Jim T's update24 Jun 2023, 11:58
Reviewer Update
I don't understand from price lock of R399 then I must agree to be deducted R1297.00 while the previous month I was deducted R449.00 so these always an error on the dstv system and it looks like it can't be fixed at all...

Now I know why people pay Netflix 😒
JT
Jim T's update24 Jun 2023, 16:42
Reviewer Update
Just got a call that my matter has been resolved, thanks 🙏🏾.