****mer agent

Good morning. One of your agents called my mother telling her to upgrade her DStv decoder. He said that it would cost R299 per month. My mother fell for it and she agreed to buy the decoder. It was delivered sometime last week. So my brother connected it but it had no signal 🤔. We woke up yesterday and the channels were closed. They told her that we we owe +R600. It was paid this morning at the channels are still closed. My mother went to the DSTV store in town and they said that the dish is outdated. The decoder won't work unless my mother buys a new dish for the new decorder. (I'm still confused as to why that guy didn't give my mother the whole information). So they deducted R229 on Saturday and R299 this morning. My mother is a pensioner for goodness sake. Please help us guys. She can't keep losing her mother like this please. It's too much for her.