1 reviews | Active since Nov 2015
Mediocrity Service on another level
I haven't been subjected to a level of incompetence like the torture that i am currently being subjected to. Called in yesternight asking for a simple assistance to deal with an error message. In a speed of a lightning, the mediocre consultant managed to duplicate my accounts and i am currently owing R4165, despite being on price lock. Every consultant i had the displeasure of calling since then recited a phrase of escalating the issue. I haven't been able to watch TV even as I write this frustration. The consultants this morning are still escalating the problem. My loyalty is being tested in a mediocrity manner. As if it wasn't enough, there's is no number to call when frustrated by the blatant incompetence.
Dear Kutelani,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Kutelani,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Kutelani,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
We will escalate to the Price Lock department to rectify the billing.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Should you require further assistance, please do not hesitate to contact us send an email to *** .
Kind regards
Edward.
DStv Hello Peter Team.
Best regards,
Dear Kutelani,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
We will escalate to the Price Lock department to rectify the billing.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Should you require further assistance, please do not hesitate to contact us send an email to *** .
Kind regards
Edward.
DStv Hello Peter Team.
Best regards,
