MEDIOCRE TO ABSOLUTELY HORRIBLE

I didn't think it was possible for DSTV TO GO FROM BAD TO WORSE. I HAVE A PRICE LOCKED CONTRACT THAT ISNT SUPPOSED TO CHANGE FOR 24 MONTHS. WAS OVERCHARGED IN OCTOBER BECAUSE OF 'MIGATING PACKAGES' NOT SURE WHAT THAT MEANS. ASKEF TO BE CALLED BACK, BUT OF COURSE THAT DIDNT HAPPEN. CANCELLING MY -NOT HONOURED CONTRACT IS MY BEST BET. MEDIOCRE SERVICE IS NOW SERIOUSLY HORRIBLE!!!