Mediocre service and ******

Multichoice call and walk-in centers are useless and full of *********** people. I pay my account via debit order monthly even though they don't debit on time everytime. Last week to my surprise I received an sms saying my account is in arrears. I went into the Centurion center to find out how is this possible and what's the amount I owe. One of the agents told me it was a mistake I just have to pay my normal subscription I paid it and I thought everything is okay now. Last Saturday they disconnected my services only to be told I need to pay R320 reconnection fee and the call center can't help me with reconnection. The walk-in center agents at Centurion went into my profile to check the problem they told me that a debit order for May was reversed amon the 1st of July from multichoice by multichoice and I asked how is that my problem then so now I have to suffer for their mistakes. I was requested to provide them with my bank statements from May so they can see what happened. Now I had to pay for statements because someone doesn't know how to do their job. They reconnected my servives after fighting with them for over 2 hours. The Centurion center promosed me that this issue will be solved by Tuesday 13th of August to this day this hasn't been solved because my services are suspended again. I niw have to go to multichoice every second day for them to reconnect my services. I'm feud up eith this horrible experience and service I keep getting from multichoice I might as well terminate my contract with them and move on to Netflix since well they don't want my support and money.