MD
Mpho D

1 reviews | Active since Oct 2009

10 Apr 2024, 19:58

****med by DSTV

I don’t know how many times I’m going to have to complain about DSTV until they fix the problem!!! My bill is high again this month because they say I registered Netflix via my Explorer Ulta decoder. I have never done this but it appears on my end. I didn’t sign up for it! I couldn’t have because then I would know I have Netflix because I’d be watching it like how I watch Showmax. BUT I DONT HAVE NETFLIX!! I'm being billed R199 extra every month for a subscription I don’t even have. They tell me to cancel directly on the Netflix website but I need to have registered first on Netflix in order to cancel the subscription but the subscription is nonexistent!!!! So there’s nothing to cancel! I don’t know how many times I need to say this Bathong ba modimo! I’m so annoyed! PLEASE CANCEL MY NETFLIX SUBSCRIPTION! I DIDNT ASK FOR IT, I DONT WANT IT!!

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Apr 2024, 20:09
Official
Hi Mpho, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team