1 reviews | Active since Sept 2023
****med by Dstv
On the 1st of August 2023 I paid R410 as told by the chatbot n my services were connected. On the 8th it was disconnected and was told to pay R500 which was outstanding and it wasn't explained how which I paid.As we are in September they disconnected and I paid R450 today but they're now telling me about an outstanding of R380 n when I questioned it the call center consultant put me on hold until my airtime was exhausted. I used live chat and Tshego was assisting with the same bull**** of forever outstanding amounts. I asked why do I have to pay for a service that I never used and told I wont be refunded my R450 as I was owing.Dstv multiple you are not a ****mer that cannot be transparent with your clients. There are economic challenges and you're still ****ming the poor of the poorest.I want a refund of the R450 today and delete my account as there are other service providers who are looking for loyal clients like me.Im moving to netflix please refund my money 😡
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
