PN
Prinsloo N

1 reviews | Active since Oct 2024

07 Oct 2024, 17:15

****med !

For the second time now I paid my dstv but still got disconnected, they say i owe insurance which i have no idea who took it as ive never paid a single cent for that insurance. Last week Thursday i made my usual R599 payment as I always do but to my suprise i got disconnected on Saturday because of the insurance I don’t know ! DSTV sucks !

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Oct 2024, 17:40
Official
Hi Prinsloo, 

Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible. 

Kind regards, 
DStv: Hello Peter Team
PN
Prinsloo N's update08 Oct 2024, 02:03
Reviewer Update
Please do and if I can’t be reconnected I’d like my full R599 refund and multichoice can forget me as a customer!. If the matter is not resolved I’m taking this whole thing to Ombudsman