1 reviews | Active since Jun 2015
MDU MASILELA IMAGE
Good day,<br> <br> CASE NUMBER: ***<br> <br> I have a complaint against channel O for using my copyright (mdu masilela image) on an adverti*****t to promote the South African carnival_ Dj Mahoota birthday celebration on March friday the 13 at Taboo.<br> <br> The adverti*****t ran on tv from the 7th of march till the event date.<br> <br> I was never contacted by the channel or any of their representatives for the licensing/use of the image on the event TV adverti*****t which was aired nationally.<br> <br> I sent Channel [Email Removed] & on the website emails but no response from the channel.<br> <br> I also contacted dj vetkuk on social media and had this to say about the adverti*****t and image_ \@Vetkuk: @neohavoc the channel is responsible for the ad not us. It's better to deal with them directly my guy. Hope you resolve this without soon. ?"<br> """
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Rupert
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Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
We have escalated your query to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Regards
Rupert
Best regards,
