SM
Sibusiso M

1 reviews | Active since Oct 2016

21 Jul 2024, 18:23

Maybe I am retarded

I am dealing with a bunch of idiots. No one seems to be able to help with renewing my price lock, I am being told that my contract hasn’t lapsed and that I’ll be charged a cancellation fee when I renew my price lock, but how? I paid 267 for July and supposed to pay 378 for August, does that not mean my contract has lapsed and needs to be renewed?

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Jul 2024, 19:06
Official
Hi Sibusiso Mtswene,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 

Best regards,