JM
Johannes M

1 reviews | Active since Oct 2020

23 Aug 2021, 11:14

Matter was attended

My issue was attended to after the mix up that occured on my account when I was denied access when the payment was already made, I am not happy with the process it took but I'm glad it is sorted out now.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Aug 2021, 12:46
Official
Hi Johannes, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Aug 2021, 21:48
Official
Hi Johannes, 

We are glad you were finally assisted.

Our intention is certainly not to provide a sub-standard service to our customers.
Please be assured of our best service and intentions at all times.

Kind regards,
DStv: Hello Peter Team 

Best regards,