Management

From the 12 March 2019 i have been trying to activate a new dstv account. I am a new customer, who was recruited by consultant to install one. They did install and problem was the same day they said they have new accounts technical errors. I waited for 48hrs and called again. Spoke to a second consultant who told me she is escalating the matter. I waited and calles again in two days, same story. On wednesday last week i got one consultant and gave him piece of my mind and told him they also expect us to call them but they fail to service or even notify me what is wrong. He gave his email and apologized. Adviced that i write all my info he will do it that way and they will further communicate with me when all is done. That was 6 days ago. Friday i sent and email notifying him that there is no changes. No response. Today i call them and they wanted to repeat the same procedure again! Damn i have waisted more than R300 of airtime with their calls. I have not been able to watch tv for 2 weeks! None of their superiors where able to come to the phone to explain themselves. I have never bought a service and regreted it so much! I feel disrespected with my money and if i could i would return this product and get my money back! And never go to them for a service! Its unfortunate its a service needed!