EW
Emile W
1 reviews | Active since Mar 2013
01 Aug 2023, 07:34
Making Empty Promises
On the 09 Jul 2023 at 13:43 pm I made my first review, and can you believe, this is my second payment of my DSTV subscription, Included is Disney+, I am paying for something that I cannot enjoy, it seems that Multichoice does not give a damn about their customer service, and If you do not pay your subscription, you get disconnected. Just because they want their money, in the meantime you pay and you dont get the entertainment they promise, I have so many reference numbers, for a month and a half they cannot resolve not one of the matter.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
01 Aug 2023, 08:06Hi Emile Williams,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply01 Aug 2023, 08:06
Official
Hi Emile Williams,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
EW
Emile W's updateReviewer Update
01 Aug 2023, 13:48No I get an email saying that my DSTV insurance is in arrears, I pay the amount that the DSTV chat box shows me and the amount re-directed when I pay through their Whats app channels, Now they want me to pay extra, an according my knowledge the amount I pay 3 month ago and the amount I paid yesterday my DSTV insurance is included
EW
Emile W's update01 Aug 2023, 13:48
Reviewer Update
No I get an email saying that my DSTV insurance is in arrears, I pay the amount that the DSTV chat box shows me and the amount re-directed when I pay through their Whats app channels, Now they want me to pay extra, an according my knowledge the amount I pay 3 month ago and the amount I paid yesterday my DSTV insurance is included
EW
Emile W's updateReviewer Update
01 Aug 2023, 16:13Still asking me to subscribe and I checked on whats app my monthly subscription still shows the same amount that of yesterday
EW
Emile W's update01 Aug 2023, 16:13
Reviewer Update
Still asking me to subscribe and I checked on whats app my monthly subscription still shows the same amount that of yesterday