TS
Thandi S
1 reviews | Active since Jun 2021
29 Sept 2021, 07:36
Mad as hell
Since last week I've been having problem with exploration decoder, every now and then its rebooting. I called customer care, they asked me to go to one of the agency, I went on monday 27 September 2021 twice, I was never helped, instead I was given phone number that is not working. We can't watch TV cause this stupid decoder isn't working properly. Why am I paying insurance for? Who should assist me with this issue? I have been charged with the services I am currently not using. Someone better call me now
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
29 Sept 2021, 10:40Hi Thandi Sithole ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply29 Sept 2021, 10:40
Official
Hi Thandi Sithole ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
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Thandi S's updateReviewer Update
01 Oct 2021, 18:28Since I complain about dstv multichoice in the 29 September 2021, Andile called , he tried to help us but it didnt work. We still experiencing the same problem, I am so frustrated cause it seems like this problem multichoice can't fix. Their agency in block xx soshanguve, phone number still doesnt go through.
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Thandi S's update01 Oct 2021, 18:28
Reviewer Update
Since I complain about dstv multichoice in the 29 September 2021, Andile called , he tried to help us but it didnt work. We still experiencing the same problem, I am so frustrated cause it seems like this problem multichoice can't fix. Their agency in block xx soshanguve, phone number still doesnt go through.