NL
Ngwanamogale L
1 reviews | Active since Jan 2018
08 Apr 2021, 17:57
Lying ****** agents ***
I paid my dstv on 26 March after speaking to an agent, who assured me that though my payment date in on 02 of every month, even if i paid on tge 26 al still be covered till the 25 of April, my service got cut of today 08 April.
I called today spoke to Njabulo who really tried to assist but ya, gave me fees for this and fees for that that he was not able to really explain what they are really for.
I am not satisfied because the information i received from the lady i spoke to in March before i paid is not right or true, now i have to suffer as a client as i need to pay R560 on the 08th Really?
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
08 Apr 2021, 18:50Hi Ngwanamogale,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply08 Apr 2021, 18:50
Official
Hi Ngwanamogale,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
