Loyalty is a One Way Street.

In November I recd an email regarding a special offer for premium subscribers. After numerous mails etc, a consultant eventually called me, but after advising me that I would have to answer a whole lot of “personal” questions and have a credit check done, I said that I was not happy doing that, but before I could even tell her why, she put the phone down on me. At no time did she bother to ask my existing account number, from which she could have obtained all the information she needed, instead she read off a script and lost interest when I indicated a slightly negative response.

I have been a subscriber to Multichoice since approx. 1996, that’s 22 years. I have never defaulted on any payments or had any issues with my account throughout those 22 years. As a long time Premium subscriber, I was insulted when this offer came out.

Well DSTV, as the saying goes - "Watch This Space"