WS
Winnie S

1 reviews | Active since May 2015

02 Dec 2023, 09:32

Loyal reward Insurance **** trickery

I received a call and was told I am receiving free death cover because I am a loyal dstv customer. To my dismay I received an email with the policy documents stating the premium for this cover is R45 pm.....is multichoice so desperate now that they trick us broad daylight. This is a **** and worst part is that I told the guy on the phone that I am unemployed....he didn't give a damn, he just smooth talked and said this is free because I am a loyal client....what BS is this??? I think I should just cancel everything with multichoice

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Dec 2023, 11:07
Official
Hi Odwa, 
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team