Loyal DSTV subscriber lost instantly!

22 years + a subscriber. Never liss a single month. Buy Boxoffice movies. No issue. Never complain, never moan, nothing. For 22 years I had a payment schedual with them. Call it a package. Over the eyars the price increases. Fine. I usually get a call. That package is DSTV premium PLUS insurance on your 2 decoders. Lekka!

Now suddenly my premium JUMPS by R200. I phone them. Whats going on? No sir. In all these 22 years you haven't JUST been gettingthe PACKAGE. We've ACTUALLY been giving you a discount. Really? In all the years I've had this PACKAGE never once has ANYONE said anything about a discount. But yeah, suddenly I've ALWAYS had a discount on my package an dthat discount is now over and I am paying full price. Oh and you'll also be paying for Showmax and you'll be paying for PVR functionality too. So now I'm paying premium + insurance + PVR + Showmax.

After 2 calls and VERY rude call center agents I am told OK sir we'll reverse the Showmax charge but you WILL be paying for everything else. They are adamant I had a discount I never knew I was getting!!!

Okay fine cancel PVR functionality. I refuse to pay R150 or whatever for a service I never use anyway. Fine cancelled. IMMIDIATELY. Like I was still on the phone and it was cancelled and removed within 1 SECOND. But listen call center agent. What about Showmax? Yeah okay we'll send you a link to reactivate iit. 2 DAYS LATER still not reactivated. I guess this is gonna be my third call????

I promise you now. The MOMENT I get a Premier League football option somewhere else DSTV is gone from my life. In the same amount of time they cancelled my PVR functionality!!