PC
PHILLIP C

1 reviews | Active since Mar 2014

01 Jun 2021, 15:50

LOUSEY SERVICE

ABOUT TWO WEEKS AGO PRICE LOCK CONTACTED ME. i was approved for a new Decoder dish and lnb. too date still not delivered. also after 4 escalations by there agents at the call centre nothing. called today telephone was answered dam quick. but was then asked to hold on while she checked my query then after holding on for 15 minutes on my airtime the line was cut off. no wonder more and more people are moeing to netflix and the like

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Jun 2021, 16:30
Official
Hi Phillip, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

PC
PHILLIP C's update03 Jun 2021, 18:18
Reviewer Update
As per usual. Still nothing. Problem still not sorted. Lady called me and told me goods were delivered but no goods delivered. She was supposed to come back to me. So the goods were ****** then. by whom...THAT IS THE QUESTION
PC
PHILLIP C's update07 Jun 2021, 11:45
Reviewer Update
As per usual still not a word from multichoice
PC
PHILLIP C's update17 Jun 2021, 13:56
Reviewer Update
Still nothing