Losing hope in Dstv

I am absolutely disgusted and disturbed with Dstv's customer service and systems that don't seem to work to our benefit. I am now 5 days without a service I am paying for. 2 ref numbers later..6 calls and countless promises that the service will return. Still nothing! I am told everyday that my internet is going to working by the end of the day...it's sad to see where this company is going with service delivery vs expected costs of Services.