AS
Anne S
1 reviews | Active since Jan 2013
15 Jan 2018, 13:55
Long wait for refund
Since 2nd Sept. 2017 have waited for a refund of R339.00. Telephoned ********** and spoke to Matsobane Sephoka at Multichoice. She requested a copy of our bank statement with account number and copy of ID book which was emailed to ********** Many emails later checked bank a/c O K. To date still no explanation why we have not received our refund.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
15 Jan 2018, 15:33Dear Anne
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply15 Jan 2018, 15:33
Official
Dear Anne
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
16 Jan 2018, 15:19Good day Anne
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Please refer to your person e mail address for detail pertaining to your concern.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
DStv (MultiChoice)'s reply16 Jan 2018, 15:19
Official
Good day Anne
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Please refer to your person e mail address for detail pertaining to your concern.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,