<p>MultiChoice is giving me a cery rough time. I paid the DSTV account last month but made an error on the last digit. instead of a 3 i made 4. I ddnt realise thiss error until the services where suspended. i called in where they gave me a email address to send proof of payment. I normally pay the account via EFT. I called them about 10 times already going through the same process of tgem giving me an email adress and the services being cut all the time.</p> <p> </p> <p>Here is what i really dont get i did NOT get to watch the chanels because of this error the whole month as when i call they will activate the services for 2 to 3 days then cut, i will call soend about R50 airtime with them. This occured the whole month, we into the new month i paid tge services as usuall now tgey telling me after paying for this month that the services cannot be connected untill i oay the money that is already paid and that i did not even get to watch the whoke month.</p> <p> </p> <p>Ive sent them the bank statement several times to show the wrong acxount payment. They now want a receipt. . Yes a receipt from an EFT payment how ridiculous can that be? </p>
Dear Mojalefa Lebea
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
Dear Mojalefa Lebea
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
Dear Mojalefa Lebea
We are unable to access your DStv account , please reply privately with one of the following details :
• MultiChoice Customer Number or
• ID Number
We await your response
Regards
Elna
Best regards,
Dear Mojalefa Lebea
We are unable to access your DStv account , please reply privately with one of the following details :
• MultiChoice Customer Number or
• ID Number
We await your response
Regards
Elna
Best regards,
Dear Mojalefa Lebea
We tried contacting you today on *** the line goes to voicemail. Please reply privately with one of the following details for further assistance :
• MultiChoice Customer Number or
• ID Number
We await your response
Regards
Elna
Best regards,
Dear Mojalefa Lebea
We tried contacting you today on *** the line goes to voicemail. Please reply privately with one of the following details for further assistance :
• MultiChoice Customer Number or
• ID Number
We await your response
Regards
Elna
Best regards,
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