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clarissa S
1 reviews | Active since Feb 2014
08 Oct 2022, 12:39
Loadshedding means no electricity!!!! Seriously dstv!!!!??
Bad services really. Agents not very helpfull ot dont want to help!!!! When there is loadshedding content isint being downloaded. But no they want you to check this and that. But if they only tell the content dept they can fix the problem.... But its tooo much work
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
08 Oct 2022, 12:59Hi Clarissa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply08 Oct 2022, 12:59
Official
Hi Clarissa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
cS
clarissa S's updateReviewer Update
08 Oct 2022, 17:21Please because I am fed up with your consultants that keeps on asking the signal strength and do this and that. Take out your smart card??? Seriously the new decorders is build in. So you guys dont even now that!!!! If you guys go and take time think about it how can diffrent household staying in different homes different streets different suburb's have the same problem???
Why dont you guys ask on your app how many people have this problem. The previous loadshedding the guy told me he also got lots of complaints about episode that is missing. The escalated it threw to the content dept and walla it showed the next day. But now you guys want abc abc done walla money gone. Sorry not my problem
And what puzzle me seal team season 6 started to show but no where it has been advertised or even has a icon on seriese.
Survivor season 42 still have the last episode that aired in beginning of Sept.
Same as ****rloos aired in July but still the icon is showing on catch up??? Why keep this old stuff that passed allready. Where is the new shows icon?? Where is the residents?
Now seriously we pay hard money each month for this service and for old content?? Whats the use then?
Why dont you guys ask on your app how many people have this problem. The previous loadshedding the guy told me he also got lots of complaints about episode that is missing. The escalated it threw to the content dept and walla it showed the next day. But now you guys want abc abc done walla money gone. Sorry not my problem
And what puzzle me seal team season 6 started to show but no where it has been advertised or even has a icon on seriese.
Survivor season 42 still have the last episode that aired in beginning of Sept.
Same as ****rloos aired in July but still the icon is showing on catch up??? Why keep this old stuff that passed allready. Where is the new shows icon?? Where is the residents?
Now seriously we pay hard money each month for this service and for old content?? Whats the use then?
cS
clarissa S's update08 Oct 2022, 17:21
Reviewer Update
Please because I am fed up with your consultants that keeps on asking the signal strength and do this and that. Take out your smart card??? Seriously the new decorders is build in. So you guys dont even now that!!!! If you guys go and take time think about it how can diffrent household staying in different homes different streets different suburb's have the same problem???
Why dont you guys ask on your app how many people have this problem. The previous loadshedding the guy told me he also got lots of complaints about episode that is missing. The escalated it threw to the content dept and walla it showed the next day. But now you guys want abc abc done walla money gone. Sorry not my problem
And what puzzle me seal team season 6 started to show but no where it has been advertised or even has a icon on seriese.
Survivor season 42 still have the last episode that aired in beginning of Sept.
Same as ****rloos aired in July but still the icon is showing on catch up??? Why keep this old stuff that passed allready. Where is the new shows icon?? Where is the residents?
Now seriously we pay hard money each month for this service and for old content?? Whats the use then?
Why dont you guys ask on your app how many people have this problem. The previous loadshedding the guy told me he also got lots of complaints about episode that is missing. The escalated it threw to the content dept and walla it showed the next day. But now you guys want abc abc done walla money gone. Sorry not my problem
And what puzzle me seal team season 6 started to show but no where it has been advertised or even has a icon on seriese.
Survivor season 42 still have the last episode that aired in beginning of Sept.
Same as ****rloos aired in July but still the icon is showing on catch up??? Why keep this old stuff that passed allready. Where is the new shows icon?? Where is the residents?
Now seriously we pay hard money each month for this service and for old content?? Whats the use then?
cS
clarissa S's updateReviewer Update
10 Oct 2022, 22:52Any news??? Missed allready how many episodes due to loadshedding and still nothing being done about it or communication back to customer just as poor!!!
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clarissa S's update10 Oct 2022, 22:52
Reviewer Update
Any news??? Missed allready how many episodes due to loadshedding and still nothing being done about it or communication back to customer just as poor!!!