nS
natalie S
1 reviews | Active since Jun 2019
02 Jul 2023, 21:59
Live TV???
I'd give a zero if I could. I pay R1000 a month and I cannot watch live TV on a single device. Every single time I try....looks like something went wrong....
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
03 Jul 2023, 07:29Hi Natalie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply03 Jul 2023, 07:29
Official
Hi Natalie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
03 Jul 2023, 17:42Hi Natalie,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number 074*****96 with a *** and could not get hold of you.
Please note that the possible cause of the error could be internet connection or profile needs to be updated.
Please sign out from the App
Uninstall and reinstall the App
Reset your password using your cellphone number
Sign back in and try to watch
For further assistance please email us on ***
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number 074*****96 with a *** and could not get hold of you.
Please note that the possible cause of the error could be internet connection or profile needs to be updated.
Please sign out from the App
Uninstall and reinstall the App
Reset your password using your cellphone number
Sign back in and try to watch
For further assistance please email us on ***
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply03 Jul 2023, 17:42
Official
Hi Natalie,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number 074*****96 with a *** and could not get hold of you.
Please note that the possible cause of the error could be internet connection or profile needs to be updated.
Please sign out from the App
Uninstall and reinstall the App
Reset your password using your cellphone number
Sign back in and try to watch
For further assistance please email us on ***
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number 074*****96 with a *** and could not get hold of you.
Please note that the possible cause of the error could be internet connection or profile needs to be updated.
Please sign out from the App
Uninstall and reinstall the App
Reset your password using your cellphone number
Sign back in and try to watch
For further assistance please email us on ***
Kind Regards,
DStv: Hello Peter Team
Best regards,
nS
natalie S's updateReviewer Update
03 Jul 2023, 18:02In future, please try more than 1 attempt. I've tried all those options. As I said this happens on all devices including my smart TV. I still have the same issue.
nS
natalie S's update03 Jul 2023, 18:02
Reviewer Update
In future, please try more than 1 attempt. I've tried all those options. As I said this happens on all devices including my smart TV. I still have the same issue.
nS
natalie S's updateReviewer Update
07 Jul 2023, 17:38Multichoice...thanks for still not contacting me. And not quite sure what you did but now I have no catchup content either. So I can't watch a single thing.
nS
natalie S's update07 Jul 2023, 17:38
Reviewer Update
Multichoice...thanks for still not contacting me. And not quite sure what you did but now I have no catchup content either. So I can't watch a single thing.