Listed for a Month to month Contract?!?!?!
How the hell does this work? Multichoice handed me over on ITC for an amount of R107. When I contacted them regarding this mistake, they claimed that I owed them R270?!!!!! Then, after paying them the SAME DAY, and claiming they will INVESTIGATE, they STILL have not even bothered to contact me!!!! Countless emails have been sent and countless phone calls! And yet still nothing! TAKE YOUR BULLSH@T OFF MY ITC RECORD AS YOU ARE BUSY CAUSING SERIOUS ISSUES FOR ME!!!!!!!!!!!!!!!!!!!!!!
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DStv (MultiChoice)'s replyOfficial
15 May 2016, 12:14Dear Miss A Hamburg
Thank you for taking the time to contact us, we apologies for the inconvenienced caused. We’ve checked your account and confirm that our billing department forwarded a paid up letter and emailed request to all credit bureaus to update your profile, however you need to follow up within 7 working days.
Should you require any further assistance in the near future, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
DStv (MultiChoice)'s reply15 May 2016, 12:14
Official
Dear Miss A Hamburg
Thank you for taking the time to contact us, we apologies for the inconvenienced caused. We’ve checked your account and confirm that our billing department forwarded a paid up letter and emailed request to all credit bureaus to update your profile, however you need to follow up within 7 working days.
Should you require any further assistance in the near future, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta