LISTED AS BAD PAYER INCORRECTLY ON ITC

Thank goodness i have a paid alert service from ITC<br> <br> I have been out of country since 2012 and had some arrears on my account , these where not listed on ITC and when i reopened my account i paid this balance and for new services , now after all this Multichoice has listed me on ITC as a bad payer and yet my account is up to date ,They say i owe them and have noted a 30 day arrears.<br> <br> I spoke to a very rude and aggressive person named Phelhello Mahloane who raised her voice and practically shouted the Multichoice law that Multichoice is not responsible to remove the listing and i would get a letter and must deal with it myself.So this means anybody can list a person incorrectly and say oops i made a mistake..it's your problem now..<br> This is unfair as if you list somebody then you should remove it , this incorrect data reflects negatively on one's credit portfolio , i do realise now that companies can do what they want and consumers have no say , list somebody without talking to them first..we loosing our human touch..<br> So Sad to come back home and experience the worst customer service.Trust me it is not only Multichoice ,anybody who has access to ITC does this.<br> <br> Roland Francis