linking smartcard
<p>I Have been trying for weeks to link my smartcard on the selfservice website. It doesent allow me to. I have contacted the call center numerous ocassions and sent in emails. The people at call center doesent know themselves what the problem is and they keep saying they will escalate the problem. I am still sitting with the problem and recieve high amounts to payon my account</p>
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Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
05 Aug 2017, 08:33Dear Neresh Davsarang
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply05 Aug 2017, 08:33
Official
Dear Neresh Davsarang
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
05 Aug 2017, 08:50Dear Neresh Davsarang
We have referred your complaint to the LiveChat team for further assistance. As soon as we have feedback; we will be in touch .
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply05 Aug 2017, 08:50
Official
Dear Neresh Davsarang
We have referred your complaint to the LiveChat team for further assistance. As soon as we have feedback; we will be in touch .
Regards
Elna
Best regards,
DStv (MultiChoice)'s replyOfficial
07 Aug 2017, 13:04Dear Neresh Davsarang
We have received feedback from the LiveChat team your smartcard has been successfully linked however you need to pay R 33.54 to update your account thereafter you'll be able to use self-service.
Thank you for taking your time to contact us.
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply07 Aug 2017, 13:04
Official
Dear Neresh Davsarang
We have received feedback from the LiveChat team your smartcard has been successfully linked however you need to pay R 33.54 to update your account thereafter you'll be able to use self-service.
Thank you for taking your time to contact us.
Regards
Elna
Best regards,