RP
Rhoda P
1 reviews | Active since Nov 2017
05 Nov 2015, 16:14
Line cut
my line is cut but Multichoice is suppose to make a debit order. This account is not even a month old.<br> <br> I phone yesterday Zandiswa confirm that the previous agent never told be about a cash payment that needs to be made. I have than requested to speak to a manager said he will call me back because he is busy on another line .<br> <br> I'm still waiting for his call, not impressed with the customer service.
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DStv (MultiChoice)'s replyOfficial
06 Nov 2015, 08:37Hello pietersen,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply06 Nov 2015, 08:37
Official
Hello pietersen,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,