MK
Martin K
1 reviews | Active since Feb 2018
27 Apr 2020, 09:08
Lightning strikes and takes hours to restore.
When lightning strikes in the area, my decoder takes hours to get signal again. A few of my few programs which do not get repeated are missed...eg Farmer wants a wife (channel 174) on Sun evening and is not on catchup. The decoder reboots after a while but still 90% of the channels are missing. Some of the programs on dstv which are in catchup, are missing (eg Carte Blanche) ie, misses episodes (not that its on new series). Is dstv really worth the money?
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Replies (2)
DStv (MultiChoice)'s replyOfficial
27 Apr 2020, 09:14Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply27 Apr 2020, 09:14
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
MK
Martin K's updateReviewer Update
27 Apr 2020, 09:32Obviously you did not read my comments. I did reboot my decoder. It also rebooted itself automatically as well. Without rebooting, why do channels eventually come back automatically after hours...sometimes more than 4 hours. There is NOTHING wrong with my connections. SABC channels were back online very quickly after the lightning strike. Even the date and time on the decoder last night after 3 hours was showing 9 Sept. Where does that date come from?
MK
Martin K's update27 Apr 2020, 09:32
Reviewer Update
Obviously you did not read my comments. I did reboot my decoder. It also rebooted itself automatically as well. Without rebooting, why do channels eventually come back automatically after hours...sometimes more than 4 hours. There is NOTHING wrong with my connections. SABC channels were back online very quickly after the lightning strike. Even the date and time on the decoder last night after 3 hours was showing 9 Sept. Where does that date come from?