OA
Oke A

1 reviews | Active since Dec 2016

08 Dec 2016, 15:41

Life Saver- Good work is comendable

<p>Today, i got very ANGRY at the agency refusing to help me or explain to me properly because i am foreigner .<br /><br />I got so mad i was shouting and swearing. this lady passed the agency in Maponya. asked me what is wrong. i shouted at her too saying that she is a nobody and she can not help me. <br /><br />She say sir im off today , i will do my best to help you. I explained to her my story about me paying all the time and yet you switch off my account. <br /><br />With the statement in my hand we got inside the shop and she explained and show for me, that dstv is prepaid. and show me how much to pay for me to be upto date. She said next time if i have problem i must use Face Book.<br /><br />Im happy, she didnt say no im a foreigner, she helped me so nicely. Im Thank you so very much. <br /><br />she was showing care for her company, i wish you all like this.<br /><br />thank you les princesses<br /><br />She say his name is Palisa from Social Media<br /><br /><br /></p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Dec 2016, 16:28
Official

Good day Oke Achebe

Thank you for taking the time out to inform us about the great service you received from our consultant.

As we continue to improve our service offering, feedback like yours is extremely valuable

Kind Regards

Rupert