Lies spoken by Girly After receiving a reply and saying it's solved I am suspended by my account once more ????

On the 26 th October my review was published on Hello Peter, I received a response saying all was sorted out. (Mail response below) "Official business reply

Good day Tammy

Good day

It is with regret that we learn of your unpleasant experience in dealing with MultiChoice agent and the level of service you experienced in this regard.

We will be investigating your concerns in regards to the poor service received from our consultants, on completion our internal process will be implemented.

I have adjusted / credited the account accordingly. I confirm that your account is up to date.

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Feel free to contact us should you require any further assistance.

Warm regards

Girly" To my dossapointmemt I was suspended on the 31st November... I called in and an assistant put me back on and said yeah she will send an email to Girly . I then confirmed my payment with her for the month of November which she sgreed was 450. And I paid on the 2 nd November... and I am suspended again????????what nonsense and lies .... dstv has given me painless agony and taken my money , time and cell phone airtime ... where's service????