AdlH
Anthea de la Harpe

1 reviews | Active since Nov 2015

20 Nov 2015, 09:32

LIES

H All<br> <br> Please be careful when buying the new package from Multichoice-R899 for the new explora which includes installation. When i spoke to the sales person she told me specifically that because I was an already existing extra view client I would not have to pay for the installation for this. Guess what when the installer that they recommended came he wanted to charge me R1000+ cabling related to the extra view. When I queried this I was given 3 different numbers after explaining my situation 3 different times. I eventually got through to Sibusiso who was great and listened to me. He said that they would send out their own people to investigate. Two guys arrived and upon listening to them speak the one says to the other \Maybe we charge then R750

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Nov 2015, 21:06
Official
Hello anthea900,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team