Lie after lies and no assistance at all

I took a DPP contract with multi choice after seeing an ad on TV. I sent message and an agent called me. He explained the offer and i liked it. I explained to the guy that i am moving month end so i wont take it right away he told me that its not a problem if am moving, when i move i should just call call center and they will move me for free since i have 3 month warranty. Month end i called call center since its time to move. I then called call center so many time on the 28th january and i was told different stories, finaly i got one person who escalated my quiry to DPP. after that i got a call from *** who i tried to explain and he was just giving me attitude all the time, i asked to talk to supervisor and a guy called xaba came to the call and he gave me more attitude and it was clear i wasn't gonna get any help. i then asked to talk to someone superior and then the guy said he will transfer me but he then drop up the call. i know he drop up because he called me initially and if its technical error he will call back. i asked also for the to log an investigation to see if its true the first person told me the waranty story but they were never interested.