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After my complaint on 16 February 2015, regarding non refund from Multichoice, I was contacted by Kristy. She promised the money will be refunded in 5-7 working and was very apologetic. Guess what, it has been 8 working days. They will deduct another debit order tomorrow, 27.02.15 and I still have not had my refund.<br> <br> Multichoice has the monopoly of their industry and this is the reason they feel they can take advantage of their clients. <br> <br> This is unacceptable. Can somebody tell me which notifying body I can report them to, as they lie and cheat customers out of their money