DR
Dandeline R
1 reviews | Active since Jun 2015
06 Jul 2015, 15:30
less chanels for more money
I have a dstv. One channel was discontinued but the monthly payment was increased. I queried this and they said a other channel will be added. This did not happen. How is it possible to pay more for less channels. Unacceptable!!!!
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Replies (1)
DStv (MultiChoice)'s replyOfficial
08 Jul 2015, 09:43Hello dandeline,
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
We have tried to contact you without any successes.
According to our records we have not removed any channels from the package you subscribing to.
Please advise on the channel you referring to in order for us to assist you accordingly.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
We have tried to contact you without any successes.
According to our records we have not removed any channels from the package you subscribing to.
Please advise on the channel you referring to in order for us to assist you accordingly.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply08 Jul 2015, 09:43
Official
Hello dandeline,
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
We have tried to contact you without any successes.
According to our records we have not removed any channels from the package you subscribing to.
Please advise on the channel you referring to in order for us to assist you accordingly.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
We have tried to contact you without any successes.
According to our records we have not removed any channels from the package you subscribing to.
Please advise on the channel you referring to in order for us to assist you accordingly.
Your support, and that of all our customers, is important to us.
Regards
Rupert