FR
Flory R

1 reviews | Active since Feb 2018

05 Feb 2018, 21:42

Lesego Mafora

Such bad attitude from this agent, very impatient, does not listen,does not sound like she knows her product, she put me on hold for close to 5-minutes, no explanation given whatsoever, her supervisor on the other hand, ZAMANI, was on point, patient, listened, came up with solutions, genuinely sounded like he wanted to help, keep it up ZAMANI,all the best for you this year! The number I used for my query with multichoice is **********

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Feb 2018, 07:49
Official

Dear: Flory Ranthimo

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Feb 2018, 12:41
Official

Dear : Boitumelo

As per our telephonic conversation:

We have forwarded the matter to the supervisor of the consultant to intervene and engage with the individual accordingly.

We sincerely apologise for any inconvenience that may have been caused.

Kind regards

Edward

DStv Hello Peter Team

Best regards,