LEGAL ACTION AGAINST DSTV

Is there someone who can help me as I am at the point of taking LEGAL ACTION against dstv. I have been sending numerous complaints to the Office of the CEO as no one what to take accountability for what they are doing wrong, and still the issues continue. This matter has been going on for over a year. My account is being debited for a subscription that I never signed up for. Last year they debited me in error as well. I am tired of talking to the consultants and managers at dstv. They are affecting people's credit ratings and I am fed up with the issues and what they are putting me through. I wish that there is an organization that can assist us with these kinds of issues and have dstv closed down in South Africa. How can one place have so many bad reviews and they still have the power to ***** from people. I have sent several emails requesting recordings where I reinstated my subscription and to date, NO RECORDINGS, as this does not exist, because I never reinstated my subscription. IF SOMEONE CAN PLEASE......PLEASE HELP ME. DSTV NEEDS TO FEEL NOW. MAYBE EVERYONE SUFFERING FROM THEIR INCOMPETENCE SHOULD TAKE LEGAL ACTION FOR THEM TO FEEL.