Last month I was told I'm good customer then I will be given promotion to pay 89 ifor 24 months instead of 115 that I'm paying now and it can only be done by debit I said great I agree , only month end of September I was told my debit of 832 will be ded

Good morning sir My name is Octavia I have account with multichoice DStv since 2016. From march 2021 I receive a call was told I'm using 2 decoders. I explained that I don't have 2 but one n it was fixed for that month and pay the necessary bill for the month of march. Come to April my services were disconnected and I was told to pay more than the bill I know, again I call and ask why, I was told the same story of using 2 decoders. To cut the story short till today I'm still fighting with them because every month end when I'm supposed to pay I will receive extra bill to pay from them n if I don't I will be disconnected, As I talking to you now I'm disconnected and I don't owe them when I call and ask I was told now that I m using 3 decoders and I use selfhelp to upgrade n add movies I told them I didn't do that. It's toomuch I'm tired of DStv stories everyday. Here's my information Name Octavia Adeola I'd *** Smart card number *** Address 142 Devillers street Kenilworth JHB Contact *** Due date of payment is 10th Please advise